Saturday, 9 August 2008

Let's put the "support" back in "tech-support"!

Maybe it's just my old-fashioned view on the world, but when I dial a telephone I would quite like there to be a human at the other end, especially when I'm in need of help. I had no internet, so I called the helpline...

"We have a new number for you to call and be charged at cheaper local rates," said the recording, "Please hang up and call: 0-8-4-5-4-5-4-double 2-double 2. That's: 0-8-4-5-4-5-4-double 2-double 2."

I re-dialled and went through the, "If you..... press 2", "If you..... press 4", "If you..... press 593478..." system, slowly funneling me in the direction of the appropriate advisor.

"Lets get you some help quickly," said the friendly recording, "If you use the 24/7 package please hang up and dial 0-9-0-7-5-9-7-triple 0-2. That's: 0-9-0-7-5-9-7-triple 0-2. If you use the pre-pay package please hang up and dial 0-9-0-7-5-9-7-triple 0-3. That's: 0-9-0-7-5-9-7-triple 0-3. Thank you."

"Beeeeeeeeeeep," went the disconnected line.

I called back again, assuming I had messed up a step and was sent to the wrong area. Wishful thinking apparently, the same thing happened again... "Beeeeeeeeeeeep."

In the end I just unplugged all my computer attachments, plugged the modem back in and restarted my computer a few times until the internet spluttered back into life. Hopefully it'll last...

Friday, 8 August 2008

What's in a name?

I found myself on a babynames site earlier (not at all broody... honest!) and have found lots of lovely names. I want to change my last name. If I didn't think it would alienate my dad's side of the family I would change it tomorrow. I want Eastman, which is my mother's maiden name, and so much prettier than "Webb".

I think I like the name Mercedes, but I almost feel like I shouldn't. It's nice name, it's not its fault it's now associated with cars.

Also, I appear to have listened to the entire Pride and Prejudice soundtrack over 4 times today. I don't even like the film all that much. (That's the film as opposed to the series with Colin Firth, which is perfection.)